This is a new concept Hotel, as a guest you can feel yourself as at home . And I think this is right key for the success . Travel sometimes becomes stressful, but if you receive, a warm and a fantastic welcome yuo can forgot everything. A big thank you to Shaun and Safiya they are very kind and professional, always when I’m arrived in the hotel they are ready to offer me the best welcome. Always smiling, helpful, and they care on me , for all of my requests. A big thank you I hope to come back very soon and I’m looking forward to see you guys again. New Road hotel is the best in Hospitality. Thank you Shaun and Safiya .
Elisabetta
januar 2025
Young guy on counter was exceptionally helpful with every need, with recommendations on local shops and helping even late at night. Definitely needs a shout out unfortunately didn't get his name. Hotel is modern and nice and rooms are clean and bar is nice.
Jai
april 2024
Good location for my visit to this part of London, and very handy for public transport. The Marco Pierre White Chophouse restaurant on site offered an excellent value and interesting evening menu as part of the hotel's half board tariff. Comfy big bed, huge bathroom area, generally lots of space. Room maintained a good temperature. Reception staff were pleasant and helpful throughout.
Ruffledparrot
oktober 2024
Love the look and feel of New Road. Rooms are compact but comfy, bedding and linens super clean and nice quality. Bathrooms are also fitted with nice amenities and are clean and pretty. Our only gripe was that the HVAC system was broken except in the lobby, so the team moved us to the streetside, where we only got morning sun, not the blazing August fireball. :) Bar is lovely, good drinks, great interior.
Kmhone
oktober 2022
The hotel is nice, rooms were clean and comfortable. Great location, central and close to transportation. My first room was too noisy but I was moved to a quiet one as soon as I requested. The staff is great and super helpful.
Daniela
juli 2024
The New Road Hotel has garnered positive reviews for its modern amenities, comfortable accommodations, and excellent service. Guests have particularly praised the stylish design and cleanliness of the rooms, which provide a welcoming atmosphere for both business and leisure travelers. One standout aspect of the hotel is the exceptional service provided by the staff. Mr. Rami, in particular, has received glowing feedback from guests for his attentive and friendly service. Many have noted how he goes above and beyond to ensure that guests have a pleasant stay, offering helpful recommendations and prompt assistance with any requests. His warm demeanor and professionalism have made a lasting impression, making visitors feel valued and at home. Overall, the New Road Hotel, along with Mr. Rami’s outstanding service, contributes to a highly enjoyable experience, making it a recommended choice for anyone visiting the area.
Morteza
september 2024
Former Textile Factory tastefully turned into a Hotel, I really enjoyed the ambiance. The breakfast was really good value for money and beautifully presented. The amenities of the hotel are really good, Library, Rooftop, etc. I also liked that there was no carpet in the rooms. The location is convenient for both St Pancras International and Heathrow, with tube connections nearby and the added value of having the Elizabeth line is a clear advantage.Special thanks to Afsara and Encio who made the stay extra-special
Jeff
august 2024
Loved the fact that the original textile factory building character has been well preserved in the shape of a modern hotel. The room was comfortable, the stuff was super friendly, accommodating extra wishes for us. The location was fantastic, access to public transport was so convenient.
Luna
september 2024
Comfortable, stylish and well appointed rooms in a beautiful and clean hotel. nice bar and a quality restaurant.
Peter
januar 2024
The interior design is the first thing I noticed. How different it is from most hotels I’ve been too. The second was how spacious it is, especially given how small rooms London usually have in this price range. I love how neat and clean everything was. All the staff members were lovely, especially Kidija (hope I spelled her name correctly). She was very welcoming and helpful! She even helped me film a dance video which was very very kind of her! All other receptionists and other employees were also very service minded and kind.
Godriver
juli 2024