New Road Hotel

I had a wonderful stay at the hotel. The bed was incredibly comfortable, ensuring a great night's sleep. The staff was very friendly and welcoming, making the experience even better. I also loved the room design - it was stylish and well thought out. Overall, it was a fantastic stay, and I would recommend this hotel to others.

Cons: - Jacuzzi bath lights didn’t work - Bed was personally a bit too hard for me - Internet wasn’t working so only had local tv/radio (which was fine, I should’ve mentioned it to the staff members but was fine to just chill) - Full English Breakfast was disappointing Pros: - Super friendly and helpful staff - Very clean - Air con actually works and feels amazing - Jacuzzi bath and shower felt incredible - Was given extra pillows as requested and they were super comfy - Food in downstairs restaurant for dinner was delicious, calamari was the best I’ve ever had - Drinks are also delicious, all mocktails are good but will defo try a cocktail next time - Service is really good - Games room only has pool table and arcade fighting machine but both provide solid entertainment - Quality of place overall lives up to 4* standards

This is a new concept Hotel, as a guest you can feel yourself as at home . And I think this is right key for the success . Travel sometimes becomes stressful, but if you receive, a warm and a fantastic welcome yuo can forgot everything. A big thank you to Shaun and Safiya they are very kind and professional, always when I’m arrived in the hotel they are ready to offer me the best welcome. Always smiling, helpful, and they care on me , for all of my requests. A big thank you I hope to come back very soon and I’m looking forward to see you guys again. New Road hotel is the best in Hospitality. Thank you Shaun and Safiya .

Good location for my visit to this part of London, and very handy for public transport. The Marco Pierre White Chophouse restaurant on site offered an excellent value and interesting evening menu as part of the hotel's half board tariff. Comfy big bed, huge bathroom area, generally lots of space. Room maintained a good temperature. Reception staff were pleasant and helpful throughout.

The New Road Hotel has garnered positive reviews for its modern amenities, comfortable accommodations, and excellent service. Guests have particularly praised the stylish design and cleanliness of the rooms, which provide a welcoming atmosphere for both business and leisure travelers. One standout aspect of the hotel is the exceptional service provided by the staff. Mr. Rami, in particular, has received glowing feedback from guests for his attentive and friendly service. Many have noted how he goes above and beyond to ensure that guests have a pleasant stay, offering helpful recommendations and prompt assistance with any requests. His warm demeanor and professionalism have made a lasting impression, making visitors feel valued and at home. Overall, the New Road Hotel, along with Mr. Rami’s outstanding service, contributes to a highly enjoyable experience, making it a recommended choice for anyone visiting the area.